Need a hand? We've got you!
Everything you need to get answers, talk to us, and get the most out of your Beedoo — all in one place.
24x7 support for outages via the request portal
Reach us however you prefer
Pick the right channel for your case and save time getting answers.
Chat with our team right now. Great for quick questions and day-to-day guidance.
Business hoursChat on WhatsApp
Request portal
Open a request and track its history. The official path for incidents and outages.
24x7 support for outagesOpen a request
Best for cases that need detail: describe the scenario, attach screenshots, and we'll follow up closely.
suporte@beedoo.com.brSend an emailAtive um Power App ou um módulo de IA na sua plataforma
Gamificação, Pesquisas, Metas, Bee.AI, Beebot Navigator, BeeStudio e Insights podem ser habilitados no seu ambiente atual. Escolha um canal e o time cuida da ativação.
Abeedoozidos Community
The official community for Beedoo users. Tutorials, videos, tips, cases and news in one place — that's where the content for each topic below lives.
Getting started
- Initial account setup
- Importing users and groups
- Creating your first post
Administration
- Permissions and access profiles
- SSO and authentication
- Segmentation by groups
Content and Wiki
- Categories and tags
- Attachments (PDF, SCORM, videos)
- Quick quizzes
AI
- Activating Bee.AI
- Beebot Navigator
- Interaction reports
Integrations
- User APIs (JSON Path)
- Google Analytics
- 2CLIX, Premmiar and external BI
Notifications and emails
- Templates and cadence
- Mobile notifications
- Preferences by group
Quarta Case
Once a month, on a Wednesday, Beedoo customers open the backstage of real projects: communication, knowledge base, training, gamification and AI applied to day-to-day operations. Sign up to join the upcoming editions — free and open to the market.
- Cases presented by the customers themselves
- Live Q&A with the team that executed them
- Ready-to-apply ideas for your operation
- Recordings and materials in the Community
Are you a Beedoo customer who wants to share your operation's case? Talk to your Customer Success team and schedule your edition.
Book time with a specialist
Want to improve your strategy? Pick the right team and schedule a chat.
Danilo Mota
Success strategyStrategies to help you get the most out of Beedoo's features and reach your goals.
Schedule
Matheus Aguiar
Success strategySupport in building your communication, training and engagement plan on the platform.
Schedule
Denise Lopes
Advanced supportAdvanced support for more technical and complex platform questions.
Schedule
Thiago Souza
Advanced supportIncident investigation, integrations and advanced platform configuration.
Schedule
Bárbara Franco
Head of Customer ExperienceTalk directly with customer experience leadership: share suggestions and learn our strategic vision.
ScheduleGet even more involved
Have a suggestion?
Your idea could become a feature. Tell us what would make a difference in your operation.
Send suggestion
News first-hand
Join the WhatsApp broadcast list and get launches, improvements and content first.
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Rate your experience
Answer the NPS survey: two minutes help us improve service and the platform.
Answer the NPS survey
Need to talk about data?
Our Data Protection Officer (DPO) answers questions about privacy, LGPD and terms of use. Granular access controls and auditing are part of the platform.
Talk to the DPO — dpo@beedoo.com.br