Privacy Policy
This policy describes how Beedoo handles personal data of visitors, clients and platform users, in compliance with the General Data Protection Law (Law No. 13,709/2018).
1. Data we collect
We only collect data necessary to operate the platform and provide support: name, corporate email, company, job title, access data (login) and platform usage data (pages visited, courses completed, session time) for analysis and improvement purposes.
2. How we use data
Data is used for authentication, delivering the contracted service, support, sending operational communications, complying with legal obligations and continuously improving the platform. We do not sell personal data.
3. Sharing
We may share data with infrastructure providers and essential operating tools (hosting, transactional email, analytics), always under contract and with data protection clauses. We also share data when required by a competent authority.
4. Storage and security
We adopt technical and administrative controls to protect data: encryption in transit, role-based access control, monitoring and audit trails. Still, no system is 100% immune — we maintain an incident response plan.
6. Retention
We keep data for as long as necessary to provide the service and comply with legal obligations. After that period, data is anonymized or deleted.
7. Cookies
We use three cookie categories. (a) Essential: selected language, assistant session and the record of your cookie preference — required for the site to work, kept for up to 12 months. (b) Analytics: Google Analytics 4 with anonymized IP, to measure audience and improve content. (c) Marketing: the demo booking form (Pipedrive) and campaign measurement. Analytics and marketing cookies are only enabled after you consent through the banner shown on your first visit. You can review or withdraw that consent at any time via the “Cookies” link in the site footer, with no impact on browsing.
8. Changes
This policy may be updated. Material changes will be communicated via email or through the platform itself.
5. Your rights (LGPD)
You may request access, correction, portability, anonymization, blocking or deletion of your data, as well as revoke consent, by contacting our Data Protection Officer (DPO) at dpo@beedoo.com.br.
9. Contact
Questions about privacy and personal data: dpo@beedoo.com.br.
See also our Terms of Use.
